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Patron Services

The Milwaukee Ballet Patron Services team can help with ticket-related needs including purchases, exchanges, voucher redemptions, and seating upgrades!

Box Office

Milwaukee Ballet Box Office  |  Baumgartner Center for Dance
128 North Jackson Street, Milwaukee, WI 53202

Phone: 414.902.2103
Email: [email protected]

Box Office Hours

      • Monday  |  12:00-6:00 PM
      • Tuesday  | 12:00-6:00 PM
      • Wednesday  | 12:00-6:00 PM
      • Thursday  | 12:00-6:00 PM
      • Friday  | 12:00-6:00 PM
      • Saturday  |  Closed
      • Sunday  |  Closed


Ticket Information

Purchase Tickets

Tickets may be purchased via our performance pages or by contacting the Milwaukee Ballet Box Office at 414.902.2103.


Digital Tickets

We are continuing to move towards digital and contactless ticketing. Our primary mode of ticket delivery is digital via your Account Manager portal.

  • Patrons may contact the Milwaukee Ballet Box Office to request digital tickets be sent via SMS text message (see below for FAQs).
  • Additional fees may be incurred for printed and mail tickets.
  • Printed Will Call tickets are available for pick up at the theater day-of-show.
  • >>> SMS Ticketing FAQ

    Frequently Asked Questions about SMS Ticketing:

    How does SMS ticketing work?
    You simply provide your mobile phone number to the Box Office and you will receive a text message containing a link to your Milwaukee Ballet tickets.

    Do I need to download the tickets to my phone?
    You are not required to download the tickets to your phone. Tickets can be scanned right from the link. However, we do recommend downloading the tickets to your phone in advance because WiFi and mobile service can be unreliable at the Marcus Performing Arts Center.

    I want to download the tickets to my phone. How do I do that?
    Once you receive a text message containing the link to your tickets, tap the link and bring up your tickets. On the bottom of the screen, you will see an icon that says “Save to phone.” Tap this icon and follow the prompts. Your tickets will be downloaded to either your Google wallet or your Apple wallet depending on what type of smartphone you have. IMPORTANT: Be sure to download each ticket, not just the first one. For example: if you have four total tickets, you will need to tap “Save to phone” on all four tickets.

    Can I forward SMS/eTickets to a friend/family member?
    Yes! You can forward the text message to a friend or family member so that they may download the tickets to their phone. IMPORTANT: If you’ve already downloaded the tickets to your own smartphone and would like to forward them, make sure to go into your Google Wallet or Apple Wallet app and remove the tickets before forwarding the text message. This will allow your friends/family members to download them into their own Google or Apple wallet.

    Do I need to download the Ticketmaster app in order to get SMS/eTickets?
    No. Tickets are accessed through the link in the text message. If you choose to download the tickets, they will be saved to your Google Wallet or Apple Wallet. At no point will you need the Ticketmaster app.

    Can I have my tickets printed and texted to me so I can choose which ones I want to use later?
    No, a ticket cannot exist in both forms. You must choose if you want it texted or printed. However, you may request that some tickets are texted to you and that some are printed. For example, if you’ve ordered four tickets and want two printed to give as a gift to someone else, and two texted to you for personal use, that is possible. You just need to communicate this to the Box Office when requesting or ordering your tickets.



Performance Venues

Milwaukee Ballet performs primarily at the Marcus Performing Arts Center’s Uihlein Hall and The Historic Pabst Theater. At times we will also perform shorter, more intimate productions in the We Energies Performance Studio located in our home, Baumgartner Center.

Learn more about each of our venues and view seating maps by visiting the VENUES page on our website.

Ticket Policies
  • >>> Exchanges & Refunds

    • Ticket buyers may exchange from one performance to another performance of the same production.
    • An exchange fee of $5 per ticket will be assessed; the fee is waived for Subscribers.
    • Exchanges must be requested up to 48 hours before the ticketed performance.
    • Ticket purchases, including subscriptions, are nonrefundable.
  • >>> Performance Cancellations

    • Milwaukee Ballet will not cancel performances due to inclement weather. If you are concerned about weather conditions, please refer to the Exchange policy above to make advance arrangements to change your ticket(s).
    • In the event that a  performance is canceled due to COVID-19, ticketholders will have the option to donate their tickets back to Milwaukee Ballet or request a full refund.  





Visit the SUBSCRIPTIONS page for information regarding packages, benefits, and access to the subscriber Account Manager portal.



Stay Connected!

Make sure you receive all of the most up-to-date information from us by staying connected! Milwaukee Ballet e-newsletters are sent out bimonthly and contain lots of great content including performance updates, news from the company, special features, and more.

Haven’t been receiving our emails? Double check your spam/junk folders, move us to your inbox and select us as a Safe Sender.

Milwaukee Ballet Company

Milwaukee Ballet School & Academy