Patron Information

While we are committed to presenting the beauty and magic of our artform, the health and safety of our artists, staff, and patrons remains our top priority. As we continue to navigate the challenges presented by the ongoing pandemic, we thank our Milwaukee Ballet family of patrons and donors for their patience, trust, and support.

We have created a modified schedule for the remainder of the season; one that will include new works and reinterpretations of old favorites. Please learn more below about ticket and viewing options, as well as options for subscribers who held tickets to the previously scheduled performances. You may contact us at for more information.

2021 Performance Schedule

We were scheduled to open the 2020-21 season with Michael Pink’s Cinderella in October, but this performance was cancelled due to the continued impact of the pandemic. Similarly, The Nutcracker was not able to be performed as scheduled at Marcus Performing Arts Center.

The value of those tickets were automatically credited to the accounts of all ticket holders, which could be applied the newly created The Nutcracker: Short & Sweet in December, as well as a 2021-22 Season subscription package.

Our original program for the second half of the 2020-21 Season included Genesis 2021 (February), The Hunchback of Notre Dame (March), and Septime Webre’s ALICE (in wonderland) (May). These changes are brought about due to the difficulty of rehearsing the complex needs of a traditional, full-length ballet.

New programs for 2021:

To The Pointe  |  February 25 – March 7

Re.Gen  |  April 22 – May 2

Encore  |  June 3-13

  • Live Performances

    We continue to closely monitor the ongoing health crisis and follow guidance from local health and government officials. Currently, we plan to perform to an appropriately reduced theater capacity. The exact number of available tickets will be adjusted based on gathering policies and occupancy restrictions at the time of each show.

    We are currently operating at 25% capacity per Order (4.4) from the City of Milwaukee (in effect beginning 2/5/21)

    Subscribers will receive priority access to in-person tickets one week prior to the general public. Tickets will be available on a first-come, first-served basis while supplies last.

    Current season subscribers may utilize ticket credit to purchase tickets. Please see Subscriber Ticket Credit below for details.

    If you are considering attending an in-person performances, please review our Health & Safety protocols before you purchase your tickets. Failure to comply with these conditions, including social distancing and mandatory masks, will result in the forfeiture of your tickets. The value cannot be refunded or transferred.

    View Health & Safety Protocols
  • On Demand Performances

    We launched an all new streaming platform in conjunction with The Nutcracker: Short & Sweet in December 2020. Digital versions of our performances will be available to rent during the run of each show, in addition to an array of short videos and other content which are available for free at all times.

    Explore the On Demand platform and learn more on our FAQ page.

    On Demand versions of performances will be available to purchase beginning on ‘Opening Night’ of each show through the final day of the run. Please refer to the performance schedules for each show for exact dates. Each On Demand rental will provide access to view the performance for 72 hours from the time of purchase. Please note, if you purchase within 72 hours of the closing date, you will only have access through midnight of the closing date.

    Explore On Demand
  • Single Tickets

    Limited single tickets will be available for in-person performances. Due to limited theater capacities, subscribers will be given priority access.

    Tickets may be purchased via our performance pages or by contacting the Milwaukee Ballet Box Office at or 414.902.2103.

  • Digital Tickets

    As part of our commitment to healthy and safety during the ongoing global health crisis, we will be moving towards contactless ticketing. Digital tickets can be accessed by logging into Account Manager on a mobile phone browser. Patrons can also contact Milwaukee Ballet’s box office to request digital tickets be sent via SMS text message.

    Please see Account Manager information in the Subscribers section below for more details on our new digital ticket management platform.


Thank you for your continued commitment to Milwaukee Ballet through this challenging season. We remain optimistic and focused on our mission to create and stage inspiring performances for you, our loyal patrons. We are grateful for your support.

  • 2020-21 Season Credit

    At this time, all subscriber tickets for the 2020-21 Season have been converted to account credit, that is available in your Account Manager. To check your account credit balance, login in with your email address here. Once you are logged in, click on your name in the top right corner of the page. This will drop down a menu; click “Account Activity.” Here you will be able to view your total credit amount, as well as any previous purchases or activity on your account.

    Options to utilize your credit are as follows:

    • Apply credit towards any of the three 2021 productions mentioned above; may be used to purchase in person tickets or On Demand viewing.
    • Roll credit over to a 2021-22 Season subscription package. Your entire credit balance, or any remaining amount after purchasing in-person and virtual tickets for the current season (including The Nutcracker: Short & Sweet), is eligible to be rolled over. Unused 2020-21 credit will automatically be rolled over at the end of this season; no immediate action is needed.
    • Donate any portion of your credit to Milwaukee Ballet as a tax-deductible gift. Any donated ticket value will go towards sustaining our organization through the ongoing challenges of the pandemic and aid in our recovery.

    You may use any combination of the choices above. Contact our Box Office at or 414.902.2103 to discuss your credit or other options.

  • Ticket Donations

    Patrons may elect to donate their entire ticket credit, or the value of any unused tickets, back to Milwaukee Ballet as a tax-deductible contribution.

    Ticket credits for the 2020-21 Season are not automatically processed as donations. The credit will remain on account until our box office receives this written or verbal request from the subscriber/patron.

    If you wish to donate your 2020-21 ticket credit back to Milwaukee Ballet, please notify our box office by calling 414-902-2103 or sending an email to

    All donors will receive a letter acknowledging the value of their donation that can be used as an itemized tax deduction.

  • Account Manager Portal

    Account Manager is Milwaukee Ballet’s digital ticket management platform. Account Manager allows Milwaukee Ballet subscribers to purchase and manage tickets, view account credits, make donations to Milwaukee Ballet, and more. In addition to being a one-stop ticketing hub for subscribers, Account Manager allows for lower ticket fees.
    To access Account Manager, subscribers simply need to create a login with the email address they typically receive Milwaukee Ballet emails to. Once the login is created, patrons can start using Account Manager. On first login, you will be prompted to enter your email address and create a password.

    Please note that tickets will not be available for purchase in Account Manager until the on sale date.

    Access Account Manager

Box Office

You may contact the Milwaukee Ballet Box Office by phone at 414.902.2103 or via email at Walk-up sales are not available at this time per our Health & Safety protocols.

Box Office hours are Monday – Friday, 10:00 AM to 6:00 PM

Stay Connected

Make sure you receive all of the most up-to-date information from us by staying connected! Milwaukee Ballet e-newsletters are sent out bimonthly and contain lots of great content including performance updates, news from the company, special features, and more.

Haven’t been receiving our emails? Double check your spam/junk folders, move us to your inbox and select us as a Safe Sender.

Milwaukee Ballet Company

Milwaukee Ballet School & Academy