Patron Services

Contact Us

The Milwaukee Ballet Patron Services team is available to help with any ticket-related needs including purchases, exchanges, voucher redemptions and upgrades.

You may contact the Milwaukee Ballet Box Office by phone at 414.902.2103 or via email at

The Milwaukee Ballet Box Office is located at Baumgartner Center for Dance; 128 N. Jackson Street; Milwaukee, WI 53202

Box Office Hours

Regular Hours
  • Monday  |  Closed
  • Tuesday  |  12:00 PM – 6:00 PM
  • Wednesday  |  12:00 PM – 6:00 PM
  • Thursday  |  12:00 PM – 6:00 PM
  • Friday  |  12:00 PM – 6:00 PM
  • Saturday  |  Closed
  • Sunday  |  Closed
Performance Day Hours
  • TBA for the 2021/22 Season


Ticket Policies

  • Ticket buyers may exchange from one performance to another performance of the same production.
  • An exchange fee of $5 per ticket will be assessed; the fee is waived for Subscribers.
  • Exchanges must be requested up to 48 hours before the ticketed performance.
  • Ticket purchases, including subscriptions, are nonrefundable.
  • Please see below for Covid-19 related accommodations.
Covid-19 Related Exceptions
  • For the 2021/22 Season, refunds are available for subscribers who purchased their subscription prior to September 1 and who are unable to meet the Audience Entry Protocols.
  • Individual tickets and subscriptions purchased after September 1 will not be eligible for a refund based on the Audience Entry Protocols.
  • Individuals who feel ill, are under quarantine or awaiting a COVID test result are asked to exchange their ticket(s) for a future performance during the 2021/22 season.
  • Patrons who have tested positive for COVID-19 and provide a positive test result, will be eligible to exchange their ticket(s) or request a refund.  Patrons must contact the box office prior to their performance or within 24 hours of scheduled performance time.
  • Please contact the Box Office for assistance.
Performance Cancellations
  • In the event that a  performance is canceled due to COVID-19, ticketholders will have the option to donate their tickets back to Milwaukee Ballet or request a full refund.  
  • We do not cancel performances due to weather. If you are concerned about weather conditions, please refer to the Exchange policy above to make advance arrangements to change your ticket(s).