Patron Services

Contact Us

The Milwaukee Ballet Patron Services team is available to help with any ticket-related needs including purchases, exchanges, voucher redemptions and upgrades.

You may contact the Milwaukee Ballet Box Office by phone at 414.902.2103 or via email at [email protected].

The Milwaukee Ballet Box Office is located at Baumgartner Center for Dance; 128 N. Jackson Street; Milwaukee, WI 53202

Box Office Hours

Regular Hours
  • Monday  |  12:00-6:00 PM
  • Tuesday  | 12:00-6:00 PM
  • Wednesday  | 12:00-6:00 PM
  • Thursday  | 12:00-6:00 PM
  • Friday  | 12:00-6:00 PM
  • Saturday  |  Closed
  • Sunday  |  Closed

Ticket Policies

Exchanges & Refunds
  • Ticket buyers may exchange from one performance to another performance of the same production.
  • An exchange fee of $5 per ticket will be assessed; the fee is waived for Subscribers.
  • Exchanges must be requested up to 48 hours before the ticketed performance.
  • Ticket purchases, including subscriptions, are nonrefundable.
Performance Cancellations
  • In the event that a  performance is canceled due to COVID-19, ticketholders will have the option to donate their tickets back to Milwaukee Ballet or request a full refund.  
  • Milwaukee Ballet will not cancel performances due to inclement weather. If you are concerned about weather conditions, please refer to the Exchange policy above to make advance arrangements to change your ticket(s).